At our platform, the security and confidentiality of your personal information are of utmost importance. This Privacy Policy is designed to provide transparency about how we handle the data you entrust to us. It aligns with various privacy laws including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and other relevant regulations.
This policy governs the handling of your personal information across all our websites, applications, services, and products. Please be aware that this policy does not extend to external platforms, applications, products, or services which you may access through our platform; each of these has its own privacy policy.
Our Privacy Policy details how we manage data when you engage with our services in various ways:
- As an active user of our applications and services, your interactions with them are covered by this policy.
- Visiting any of our websites linked to this Privacy Statement means that the terms outlined here apply to your browsing experience.
- If you receive communications from us, such as newsletters or promotional materials via email, calls, texts/SMS, or other mediums, the handling of this interaction is governed by this policy.
We collect a range of personal information, which includes but is not limited to:
- Account details necessary for user authentication and management.
- Payment information required to process transactions.
- Financial records needed for billing and accounting purposes.
- Purchase histories relevant to our services.
- Mobile device identifiers used for service optimization and personalization.
- Location data where necessary for location-based services or security.
- Feedback you provide us, which helps us improve our offerings.
- Social media information if you choose to link your account with us.
- Product information related to the use of our services.
This data is collected through various means such as user input during registration or purchases, interactions with our platforms, and through automated technologies like cookies and tracking pixels. Additionally, we may receive personal information from third parties, in accordance with their privacy practices.
Our website uses cookies to enhance your experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each type serving a specific role in improving our service. Users have the option to manage or disable non-essential cookies through our dedicated Cookie Manager tool.
We maintain strict data retention policies in compliance with legal requirements and the original purpose of collecting the data. Once these purposes are fulfilled and the retention period has expired, we take steps to delete or anonymize your personal information securely.
To safeguard your personal information, we have implemented a robust set of organizational and technical measures. These include encryption for data in transit and at rest, as well as engaging with reputable third parties who adhere to high standards of privacy and security.
We are committed to protecting the privacy of children under 18 years old. We do not intentionally collect personal information from children in this age group. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to remove that information and terminate the relevant account.
You have rights under privacy laws which may include accessing your personal data, correcting it, requesting its deletion or restriction, obtaining a copy of your data in a portable format, objecting to certain processing activities, or withdrawing consent at any time. To exercise these rights, please reach out to our dedicated privacy team through the provided contact details.
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or as required by law. We will notify you of any significant changes by posting a revised version on our website.
Should you have any questions, wish to unsubscribe from our communications, or need to address any privacy-related matter, please contact our privacy team at the email address provided. Your privacy and data security are of paramount importance to us, and we are committed to addressing your concerns promptly and effectively.